Shipping
What are the delivery times?
Orders are prepared and handed over to the carrier within 1 to 2 business days after payment confirmation. Estimated transit time after dispatch is 5 to 12 business days for Portugal and 8 to 15 business days for other European destinations. Including processing, estimated total delivery time is 6 to 14 business days for Portugal and 9 to 17 business days for other European destinations.
Do you deliver throughout Europe?
We deliver to Portugal and to the European destinations available at checkout. Delivery availability depends on your address. Shipping costs are calculated at checkout.
Payments
Which payment methods do you accept?
We accept payment cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay and Shop Pay.
Are my payments secure?
Our checkout uses encrypted connections to protect your payment information.
Returns
What is your return policy?
You have 14 days after receiving your order to request a return. The product must be in its original condition and packaging. Please see our Returns and Refunds Policy for full details.
How do I arrange a return?
Contact us at contact@paraducatech.eu with your order number, and we will guide you through the process.
Products
Do your products come with a guarantee?
All our products benefit from a two-year legal guarantee of conformity, in accordance with European legislation.
How can I contact you?
Email us at contact@paraducatech.eu. We reply within 24 hours on business days.